Goodbye friction. Hello progress.
We help you set up, run and grow in Labuan, with less risk and one accountable team.
Tell us what you need. We route your enquiry to the right team and reply in English, Chinese or Malay, with a clear next step.
Labuan office
QX Trust Co. Ltd
Unit No. 3A-16, Level 3A, Labuan Times Square, Jalan Merdeka, Federal Territory of Labuan, Malaysia.
Kuala Lumpur marketing office
Level 36, Menara Maxis
Kuala Lumpur City Centre
50088 Kuala Lumpur, Malaysia.
Send an enquiry
Complaints
QX Trust has procedures in place to deal with complaints effectively and fairly through a simple and equitable process. Our approach is standardised and consistent. It is our policy to keep a record of complaints, responses and any action taken, so that we can improve and cater to your needs. We keep each record for six (6) years, so should you wish to refer back to the matter, we will have it properly on file. We operate a dedicated complaint handling system to ensure all complaints received are reviewed and, where necessary, action is taken to address valid complaints in a timely manner. We log every complaint received and assign it a reference number.
Please complete the complaint form so we can understand your experience and address your complaint in accordance with our Policies and Procedures on complaint handling. Should you require assistance in completing the form, please do not hesitate to contact us.
Open the complaint form